About jen cleaning
JEN Cleaning provides specialised cleaning services across various industries, including residential / commercial buildings, commercial properties and industrial sites, such as warehouses and factories. With custom solutions for each environment, we ensure thorough cleaning that meets the unique needs of every space.
Who We Are
JEN Cleaning is a family-owned and operated cleaning company, proudly serving the Gold Coast community. With our combined experience of 17 years across multiple industries, we specialise in providing professional cleaning services for residential/commercial buildings, commercial properties and industrial warehouses and factories. We are well-experienced and equipped with modern tools and accessories to meet all kinds of cleaning needs that you may require for your property!
We understand the requirements of each type of property and are committed to delivering tailored solutions that not only satisfy you as an owner but also ensure a clean, safe and welcoming environment for your clients and customers.
As a family, we understand the necessity of cleanliness. No matter it’s an apartment building, hotel or even a shopping mall, we want to see places clean for our family – and that’s exactly what we’re here to offer you and your customers.
Mission
At JEN Cleaning, our mission is to provide more-than-satisfactory cleaning services that go beyond expectations. We don't just provide you our team to merely finish a job; we, as the hands-on business owners, take the first initiative in understanding your cleaning needs and routine. Once we're familiar with the demand of the job, we train our staff to effectively deliver our services and meet those demands. We ensure that your properties are spotless, so your customers leave 5-star reviews for cleanliness and safety.
Vision
Our vision is to be recognised as the most trusted and reliable cleaning company on the Gold Coast, known for our commitment to excellence, professionalism and creating pristine environments across all types of properties. Therefore, we limit the number of clients we take on to ensure our services maintain the highest quality. This approach sets us apart from larger cleaning companies that often prioritise quantity over quality, leading to less consistent results.
Mission and Vision
At JEN Cleaning, our mission is to deliver exceptional cleaning services that exceed expectations, ensuring spotless properties that inspire 5-star reviews for cleanliness and safety. Our vision is to become the Gold Coast's most trusted and reliable cleaning company, renowned for our dedication to excellence, professionalism and maintaining pristine environments in every property we serve.
What Sets Us Apart
Family-owned & operated
Since 2015, JEN Cleaning has been a family-owned and operated business, allowing us to build personal relationships with our clients and provide exceptional, tailored service that larger companies often overlook.
Safety
At our cleaning company, safety is a top priority. Our team is trained in safe chemical handling, including proper storage, usage, and disposal. By following strict safety protocols, we ensure a secure and reliable cleaning service for all spaces.
Peace of mind
Our team is fully insured and background-checked, so you can relax knowing that every cleaning job is handled professionally and with the utmost respect for your space.
We get tough stains out
We use advanced cleaning techniques and powerful products to ensure that stubborn spots are thoroughly removed, leaving your space spotless and refreshed.
Customer testimonials
Our customers' positive testimonials highlight our expertise in delivering top-notch professional cleaning services on the Gold Coast.
Since you started, the common area cleaning has been exceptional. Before, it often smelled like damp carpet—kind of musty—but now it’s much fresher and cleaner.
I haven’t noticed any vacuum noise on my floor, nor have I been affected by lift hold times during cleaning. And even if you need to hold it, I wouldn’t mind.
I really appreciate your hard work. Thank you for making my floor feel more homey and fresh!
Hi Evelyn , not sure if you sent this to Dion’s phone as well as mine 🤗🤗
I can assure you that everything and every query you had is just absolutely PERFECT 🥰 👍
We are very happy to see your smiley face every morning 😅🤗🤗 that’s an added bonus to your PERFECT cleaning of all areas. You work very hard and we can take this opportunity to say a big THANK YOU 😊 🙏
Have a great weekend 🌻🌞🌞🌞🌻
Hey Evelyn,
Thanks for checking in.
I honestly have no feedback, you’re incredible and you’ve cleaned my place so I obviously have zero concerns.
You’re always kind, professional and dedicated.
The building common areas are spotless from what I see when I visit the pool or foyer.
Hi Evelyn. We are more than happy with the standard of cleanliness in our building. It always looks so clean in the foyer. The lifts are always clean. We don’t even hear you vacuuming. Our floor is always lovely and clean. A great improvement since you are back. Thank you for all your hard work. We truly appreciate all you do.😊
Hi Evelyn I think you guys do an amazing job our building is always impressively clean, many of our visitors have made comment as to the building presentation. I don’t know how you do it because we never see or hear you, it’s like magic!! Lol. Mike and I think you are awesome 👌 thank you for what you do for us.
I’ve been getting lots of good feedback about the common areas and your bond cleans.
Everything is looking great 😊
Hi Evelyn
No suggestions from me because i think you do a fantastic job. Haven’t been here long but i personally haven’t had any complaints about noise at inappropriate times
Hey Evelyn, good to hear from you. I think cleaning you guys are doing is really good. I am not disturbed by vacuum sound at all in morning. I personally haven’t used lift early in morning but Jack and Wendy might be give more feedback for lift use. I think you guys are doing really good at cleaning and I really appreciate all your effort.
Hey beautiful I have absolutely no issue with anything I never even hear any vacuuming or anything. I’ve never heard anything on my floor ever.
I am extremely satisfied with JEN cleaning services! Evelyn is incredibly trustworthy, detail-oriented, and always leaves my home spotless. Beyond her excellent work, she’s also a wonderful person—kind, reliable, and always a pleasure to have around.
I highly recommend JEN Cleaning services to anyone looking for top-notch cleaning services.
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