Why Choose Us
OUR ONE CLEANING SERVICE CAN HELP YOU SAVE THOUSANDS OF DOLLARS THAN ANY OTHER COMPANY ON THE GOLD COAST
We are a local, family-owned and operated business on the Gold Coast with 17 years of experience serving various commercial industries.
Throughout these years, we’ve built a reputation for not just delivering top-tier cleaning but also unwavering commitment to ensuring our clients get a welcoming, fresh and pristine space and are happy with our work.
Our clients return to us time and time again because we care about their satisfaction, their comfort and the impression their space leaves on others. When you choose us, you’re choosing a partner who understands that a clean environment sets the stage for success – whether it’s for your guests, customers or clients.
WHAT REALLY SETS US APART
One of our core promises is to save you thousands with a FREE annual deep clean. We believe in going above and beyond, offering services like carpet steam cleaning, upholstery care, grout and tile steam cleaning and power washing without any additional charges.
This isn’t just dusting or mopping – it’s a revitalisation of your property.
Here’s how thousands of dollars’ worth of cleaning looks like:
Imagine your customers walking into your place and it feels completely refreshing. The bathroom is thoroughly cleaned and disinfected, with no grime in sight on the tiles or grout. Every touchpoint, including lift buttons and LED displays, is sanitised. They notice the small details—clean ornaments and well-maintained wood floors, extending their shine and life.
The windows, both inside and out, are crystal clear, letting in more light than any other building around your property. Even high-traffic areas like carpets have been deep-cleaned, making the entire space feel more welcoming. Marble floors, which can lose their luster over time, are polished and maintained, giving them a clean, professional appearance. Any marks or stains on the walls have been addressed, and outdoor surfaces are power-washed, leaving no signs of dirt or wear.
Metal fixtures look well-kept and restored, adding to the overall polished look of the environment. From cobwebs to stubborn marks, everything has been handled, creating an environment that not only looks better but feels healthier and more inviting.
For you, this means an immediate positive impression—a cleaner, brighter and more professional-looking space that shows attention to detail and care. It’s more than just tidying up; it’s about maintaining the quality of the environment your staff, customers and guests will spend time in, improving both aesthetics and hygiene.
A Family-Owned Commitment – Built on Relationships, Not Transactions
As a family business, we treat every client like part of our extended family. We’re locals, and that means we take pride in building lasting relationships with those we serve. We understand your needs and are dedicated to providing service with heart – the kind you would expect from a friend.
Our FREE deep cleaning is just a way of thanking you and letting you know how we, as a family-owned and local company, go above and beyond for our clients – treating them like family, prioritising customer happiness over profits.
No Lock-In Contracts – Stay with Us When You’re Fully Satisfied
We don’t believe in locking you into a contract before you've experienced our quality firsthand—just as we wouldn’t want to be tied to a long-term service commitment without complete satisfaction first. Therefore, we would like you to try our services and decide only when you’re fully satisfied.
Cleaning With Purpose
What drives us is not just a job, but a passion for creating clean, comfortable and welcoming spaces. We know a clean environment is more than just about looks – it’s about showing how much you care about the people who enter your property. When guests or customers walk into your building, they notice the details, and cleanliness is the first and lasting impression.
One of our valued clients once said, "The building looks amazing... We really appreciate it!" That feedback embodies our purpose. In a clean building, your clients, customers and guests will feel good. They’ll find it more comfortable and welcoming, and that’s the kind of cleaning you need for your property.
Experience the jen cleaning's services difference
We’re proud of the long list of satisfied clients we’ve built over the years, and we’re confident you’ll see why once you work with us.
Kristen, said: “I just arrived at the building, and it all looks amazing! It’s crazy how clean windows can change the look of a place so much. You guys deserve a cold beer for your efforts in this heat.”
Another client said, “Magnificent, Evelyn! Thank you so very, very much for your attention to detail and your effort. So greatly appreciated! Could I book you for later, please? For exactly what you did today—1 million thanks!”
These are just a few examples of the clients we’ve proudly served. Let us bring the same level of care to your property, and show you what truly sets us apart.
If you’re ready to experience the JEN Cleaning difference…jump in now and book your complimentary deep clean for this year.
Our Services Include
Bathroom Cleaning/Disinfecting
Tile & Grout Cleaning
Lift buttons & LED display
Ornament cleaning
Detailed Cleaning
Indoor Wood Floor Maintenance
Window Cleaning – Interior/Exterior
Marble Floor Care
Cobweb cleaning
Power Washing
Carpet Vacuuming
Wall maintenance (stain & marks removal)
Metal Maintenance/Restoration
Building Cleaning
Night Cleaning
Contract Cleaning
Building Maintenance
Daily Cleaning
Optional add-on services
Special event Cleaning
Garden maintenance
Bond Cleaning
Pre-entry apartment cleaning
Occasional High-reached glass cleaning
Customer testimonials
Our customers' positive testimonials highlight our expertise in delivering top-notch professional cleaning services on the Gold Coast.
Since you started, the common area cleaning has been exceptional. Before, it often smelled like damp carpet—kind of musty—but now it’s much fresher and cleaner.
I haven’t noticed any vacuum noise on my floor, nor have I been affected by lift hold times during cleaning. And even if you need to hold it, I wouldn’t mind.
I really appreciate your hard work. Thank you for making my floor feel more homey and fresh!
Hi Evelyn , not sure if you sent this to Dion’s phone as well as mine 🤗🤗
I can assure you that everything and every query you had is just absolutely PERFECT 🥰 👍
We are very happy to see your smiley face every morning 😅🤗🤗 that’s an added bonus to your PERFECT cleaning of all areas. You work very hard and we can take this opportunity to say a big THANK YOU 😊 🙏
Have a great weekend 🌻🌞🌞🌞🌻
Hey Evelyn,
Thanks for checking in.
I honestly have no feedback, you’re incredible and you’ve cleaned my place so I obviously have zero concerns.
You’re always kind, professional and dedicated.
The building common areas are spotless from what I see when I visit the pool or foyer.
Hi Evelyn. We are more than happy with the standard of cleanliness in our building. It always looks so clean in the foyer. The lifts are always clean. We don’t even hear you vacuuming. Our floor is always lovely and clean. A great improvement since you are back. Thank you for all your hard work. We truly appreciate all you do.😊
Hi Evelyn I think you guys do an amazing job our building is always impressively clean, many of our visitors have made comment as to the building presentation. I don’t know how you do it because we never see or hear you, it’s like magic!! Lol. Mike and I think you are awesome 👌 thank you for what you do for us.
I’ve been getting lots of good feedback about the common areas and your bond cleans.
Everything is looking great 😊
Hi Evelyn
No suggestions from me because i think you do a fantastic job. Haven’t been here long but i personally haven’t had any complaints about noise at inappropriate times
Hey Evelyn, good to hear from you. I think cleaning you guys are doing is really good. I am not disturbed by vacuum sound at all in morning. I personally haven’t used lift early in morning but Jack and Wendy might be give more feedback for lift use. I think you guys are doing really good at cleaning and I really appreciate all your effort.
Hey beautiful I have absolutely no issue with anything I never even hear any vacuuming or anything. I’ve never heard anything on my floor ever.
I am extremely satisfied with JEN cleaning services! Evelyn is incredibly trustworthy, detail-oriented, and always leaves my home spotless. Beyond her excellent work, she’s also a wonderful person—kind, reliable, and always a pleasure to have around.
I highly recommend JEN Cleaning services to anyone looking for top-notch cleaning services.
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